Terms & Conditions

Introduction

These Terms apply to all visitors, users, and customers of acespices.com (the "Site"). They form a binding agreement between you and Ace Spices ("we", "us", "our") whenever you browse the Site, create an account, or purchase a product.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of it. You must be at least 18 years old, or using the Site under the supervision of a parent or guardian, to place an order.

Products & Pricing

We make every effort to display our products and their prices as accurately as possible. However:

• Product colours, packaging, and weight may vary slightly from images shown
• Prices are listed in the applicable currency and may change without prior notice
• We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time

Orders & Payment

When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for reasons including but not limited to product availability, errors in pricing or description, or suspected fraudulent activity.

Payments are processed securely through third-party payment providers available on Shopify. We do not store your full card details on our servers.

Shipping & Delivery

We aim to dispatch and deliver orders within the timeframes stated on our website. Delivery estimates are not guaranteed and may be affected by factors outside our control, including courier delays, weather, or customs processing where applicable.

Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout.

Returns, Refunds & Cancellations

Given the nature of food products, we can only accept returns or offer refunds in the following situations:

• The product arrived damaged, defective, or incorrect
• The product was significantly different from its description

To request a return or refund, please contact us within 7 days of delivery with your order number and photos of the issue, where applicable. Approved refunds will be issued to your original payment method.

Account Registration

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on this website, including logos, product photography, text, graphics, and design, is the property of Ace Spices or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose or to solicit others to perform unlawful acts
• Attempt to gain unauthorized access to our systems or another user's account
• Upload or transmit viruses or any other malicious code
• Scrape, copy, or resell any part of the Site or its content without permission
• Interfere with the security or proper functioning of the Site

Third-Party Links & Services

Our website may contain links to third-party websites or services, including those of our payment and shipping partners. We are not responsible for the content, accuracy, or practices of these third parties, and your use of them is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Ace Spices shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Indemnification

You agree to indemnify and hold Ace Spices, its team, and partners harmless from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your misuse of the Site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Shopify platform updates. The revised Terms will be posted on this page with an updated effective date, and your continued use of the Site constitutes acceptance of those changes.